Refund policy

If you receive your order and would like an exchange or the item is faulty, we have a 14 day exchange policy, which means you have 14 days after receiving your item to request an exchange. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. Returns and exchanges may not be refunded if in an inappropriate condition.

Unfortunately items cannot be returned for a refund as all sales are final - we only accept exchanges under the appropriate circumstances. 

To start an return/exchange, please contact us at info@chinyedi.com 

The customer is responsible for organising their own shipping and return costs. Please note tracked shipping should be used.